Your Questions. Our Answers.

Frequently Asked Questions

We’ve compiled a list of questions that have been frequently asked by our various clients all over the world and these questions will provide answers to most of the basic question you have.

RGH provides a device for you. It gathers the information (location, text messages, call info, etc.) from your targeted phone, and transfers it to your account on our secured cloud based dashboard service provider. In order to check the information from the device you are monitoring, you just need to register and log into our dashboard account using any browser on your own smartphone or computer.

We are a leading parental iPhone monitoring software operating since 2010 and has millions of customers worldwide. Being on the market since 2010, we have developed a strong reputation as one of the most secure monitoring apps. We equally value the security and privacy of our customers and their loved ones. That is our number one priority. We use the latest encryption protocols to make sure your data is safe with us. Even our own team doesn’t have any access to the data monitored by the software; it is visible only to you.

No. Unlike other phone tracking apps, there’s none of our iPhone Spy with phone number app on the target device that an average user can see. That means they won’t stumble across an unfamiliar app logo on their device and wonder if someone’s monitoring them.

Our apps and devices are fully legal parental control iPhone spy applications that have been approved by many reputable organizations. However, we are not competent to give legal advice to our customers worldwide since the laws differ from country to country. 

Our spy apps are compatible with any Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.) and iPhones. However, We will not work on old versions of Androids and iPhones (bought before 2010-2011).

Yes you can recover deleted messages and media files as well. If you are monitoring an Android phone, you can only monitor incoming and outgoing text messages that have been deleted after we had already been installed. However, using Keylogger, you can view outgoing deleted messages sent in any social media app (Snapchat, Instagram, WhatsApp, etc.). If you root the Android phone that you want to monitor with our service, you will be able to see all deleted messages in any social media app.

If you are monitoring an iPhone, you can view those messages that have been backed up to iCloud. If your kid sends a message and deletes it after the backup has already been done, you will still be able to view the deleted messages.

Our services work worldwide.

In case you have any technical issues with the software that cannot be fixed by our Customer Support Center, you may be eligible for a full refund in accordance with our Refund Policy

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